Get started online.
Refill a prescription, book a vaccine, talk to a pharmacist and more. Most requests take just a few minutes, and we'll follow up to confirm.
Prescriptions
Refill, fill or transfer a prescription, or sign up for free blister packs.
- About 1 min
Prescription refill
Ask for more of a medication you already fill with us. You can refill up to five at once.
Use this when you're running low on a medication we've filled for you before.
Have ready: The Rx number from your bottle label
Start this form: Prescription refill - About 2 min
New prescription
Upload a photo of a prescription from your doctor, and we'll have it ready for pickup or delivery.
Use this when a doctor, nurse practitioner or dentist just gave you a new prescription.
Have ready: A photo of the prescription
Start this form: New prescription - About 3 min
Transfer prescriptions
Move your prescriptions to Forest Valley. We call your old pharmacy and handle everything for you.
Use this when your prescriptions are at another pharmacy and you'd like to switch to us.
Have ready: Your current pharmacy's name and phone number
Start this form: Transfer prescriptions - About 3 min
Blister packs
We sort your regular medications into labelled packs by date and time, free of charge.
Use this when keeping track of doses is hard for you or someone you care for.
Have ready: Your preferred start date
Start this form: Blister packs
Consultations
Talk to a pharmacist or get assessed, often the same day and with no doctor's visit needed.
- About 3 min
Minor ailments
Our pharmacist can assess and prescribe for common conditions like UTIs, pink eye, cold sores and rashes.
Use this when you have a common, non-urgent health problem and would rather skip the walk-in clinic.
Have ready: A short description of your symptoms
Start this form: Minor ailments - About 2 min
Speak with a pharmacist
A one-on-one conversation with the pharmacist in store, by phone or by video.
Use this when you have a question about a medication, side effects, insurance or getting started with us.
Have ready: Just your question, no medical terms needed
Start this form: Speak with a pharmacist - About 2 min
Medication review (MedsCheck)
A free annual review of everything you take, to catch interactions and simplify your routine.
Use this when you take three or more regular medications, or haven't had a review in the past year.
Have ready: A rough count of the medications you take
Start this form: Medication review (MedsCheck)
Vaccines & injections
Choose the vaccine you need and we'll call to confirm a time.
- About 2 min
Flu shot
This season's influenza vaccine, free for most Ontarians.
Use this when flu season is coming and you want to be protected.
Have ready: Your date of birth
Start this form: Flu shot - About 2 min
COVID-19 vaccine
The current COVID-19 vaccine, given by our pharmacist.
Use this when you're due for your next COVID-19 dose.
Have ready: Your date of birth and when you had your last dose
Start this form: COVID-19 vaccine - About 2 min
Other routine vaccines
Publicly funded and recommended vaccines for adults.
Use this when your doctor recommended a vaccine, or you're catching up on one you missed.
Have ready: Your date of birth
Start this form: Other routine vaccines - About 2 min
Travel vaccines
Vaccines you may need before a trip abroad.
Use this when you're travelling soon. Ideally, ask 4 to 6 weeks before you leave.
Have ready: Your destination and travel date
Start this form: Travel vaccines - About 2 min
B12 & other injections
Regular injections like vitamin B12, given by our pharmacist.
Use this when you've been prescribed an injection and would like us to give it.
Have ready: Your date of birth
Start this form: B12 & other injections
Something else
Not a prescription, consultation or vaccine? Send us a message and a team member will reply.
- About 1 min
Send us a message
Ask about store hours, delivery, drug plans or anything else on your mind.
Use this when you have a general question or aren't sure which form fits.
Have ready: Nothing, just your question
Start this form: Send us a message
Still not sure which one you need?
Call us and we'll help you figure it out.