How we protect your information.
What we collect, how we use it and how we keep it safe.
Our commitment
Forest Valley Pharmacy collects only the personal and health information needed to fill, refill or transfer your prescriptions and to provide the services you request. We handle that information in accordance with Ontario's Personal Health Information Protection Act (PHIPA) and Canada's PIPEDA.
What we collect
Your name, contact details, date of birth, allergies and prescription details. If you choose to give them to us, we also keep your home address and your previous pharmacy's details for transfers.
How we use it
Only to prepare, fill, deliver and follow up on your prescriptions and services, to bill your drug plan, and to contact you about your order. We never sell or rent your information.
Your rights
You may request access to, or correction of, your personal health information at any time by contacting the pharmacy directly at info@forestvalleypharmacy.ca or 613-841-0666.
Questions
If you have any questions about this policy or how your information is handled, please contact us and we'll be happy to explain.